Contact information
Contact Us
If you have any questions about your order, products, shipping, returns, or customization details, our customer support team is here to help.
Customer Support
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT+8)
We usually reply within 24 hours.
Before You Contact Us
To help us assist you more quickly, please include the following information in your message:
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Your name
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Your order number
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The email address used to place the order
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A brief description of your question or issue
Important Note
Please do not return any items without contacting us first.
If you need help with an order, return, exchange, or customization change, please email us before taking any action.
Thank you for shopping with Mirel. We are committed to providing clear communication and helpful customer support.